Loss of cryos in inventory


ĴÅČŶ ℛŐŞÅ
May 8, 2014
10 years, 7 months ago

Hubby states he has 304 cryos on his web site but only has 153 total in his inventory & on display.. any ideas to what may have happened.. he is very upset he has lost so many
Jacynta Mhia

Asymmetrical
May 8, 2014
10 years, 7 months ago
Edited 10 years, 7 months ago by Asymmetrical

Hi Jacynta,

We unfortunately have no visibility into anyone's inventory. We can only interact with things that are rezzed and in-world.

There is a known and long standing issue with third party viewers and inventory loss. Its likely related to that. Item loss is radically reduced using the SL viewer though I know no one wants to use the SL viewer, myself included.

We can't provide a recovery service for cryo-pods for several reasons including exploitation prevention however, we will thaw the mossms he is missing if he provides us with a list. He can then recover them using our recovery tool. Have him send us a ticket with a list of the missing mossms.


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